Sales
Questions? Have an Enterasys sales representative contact you. You can also call Sales at +1 (978) 684-1000 or toll free in North America at (877) 801-7082.

Partner Program
Please email partners@enterasys.com for anything that is related to the Enterasys Partner Program.

Technical Support
The Enterasys Global Technical Assistance Center is available 24x7x365 for all partners and customers.
For quick access, call (800) 872-8440 or email support@enterasys.com.

Details on how to contact the Global Technical Assistance Center via phone, email or web can be found at
http://www.enterasys.com/support/contact-support.aspx.

Enterasys Mobile Applications
For moblie application problems or enhancements please follow the below process:

An Enterasys Extranet account is required to be able to process your request.
*If you do not have an Enterasys Extranet account please sign up here: Create an account now

Once you have an active Extranet account you can email support@enterasys.com and put [MobileApp] in the subject line. Example Subject: [MobileApp] enhancement request
In the message body please be as descriptive as possible (IOS version and device type Android, iPhone, or iPad).

Webmaster
Please email webmaster@enterasys.com for items related to the functionality of the Enterasys web site such as broken links.

Locations

U.S.A.
(Directions)
50 Minuteman Road
Andover, MA 01810
Tel: (978) 684-1000
Fax: (978) 684-1658

Canada
55 Commerce Valley Drive West,
Suite 300
Thornhill, ON, L3T7V9
Tel: (877) 801-7082 or (978) 684-1000
Fax: (289)695-3299

Mexico
Enterasys Networks México, S.A. de C.V.
Insurgentes Sur 688 Piso 4
Col: del Valle México, D.F. C.P. 03100
Tel: (5255) 5010 1600
Fax: (5255) 5010 1601

Brazil
São Paulo e-Business Park (EBP)
Rua Werner Siemens, 111 - Prédio 20 Sala 14 - Lapa
05069-010 São Paulo-SP
Tel: +55.11-5508-4600
Fax: +55.11.5508-4607

Brazil
Rio de Janeiro
Av. Das Américas 3500 - Cond Le Monde Office
Ed. Honk Kong 1000 - Sala 516 - Barra da Tijuca
22640-102 Rio de Janeiro-RJ
Tel: +55.21-2543-5009
Fax: +55.21-2543-4815

Brazil
Brasília
SHS - Quadra 6 - Cj.A - Bloco E - Sala 814
Ed. Business Center Park Brasil XXI
Brasília - DF
cep: 70322-915
Tel: +55.61-3039-8500
Fax: +55.61-3039-8502
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