Contact Sales

Questions for our Sales Team?

You can also call Sales directly at +1 (603) 952-5000 or toll free in North America at (877) 801-7082.

Contact Partner Program

Questions about the Enterasys Partner Program?

Please email partners@enterasys.com for anything that is related to the Enterasys Partner Program.

Contact Support

Questions for our Technical Support Team?

The Enterasys Global Technical Assistance Center is available 24x7x365 for all partners and customers. For quick access, call (800) 872-8440 or email support@enterasys.com.

Additional details on how to contact the Global Technical Assistance Center can be found on the Contact Support page.

Contact Webmaster

Questions for the Webmaster?

Please email webmaster@enterasys.com for items related to the functionality of the Enterasys web site such as broken links.

Contact Mobile App Support

Questions about our Mobile App?

For moblie application problems or enhancements please follow the below process:

  1. An Enterasys Extranet account is required to be able to process your request. If you do not have an Enterasys Extranet account please create a new account.
  2. Once you have an active Extranet account you can email support@enterasys.com and put [MobileApp] in the subject line. Example Subject: [MobileApp] enhancement request
  3. In the message body please be as descriptive as possible (IOS version and device type Android, iPhone, or iPad)

Global Locations and Contact Information

U.S.A.
(Directions)
9 Northeastern Blvd.
Salem, NH, 03079
Tel: (800) 653-6956 or (603) 952-5000
Fax: (603) 952-6909

Canada
55 Commerce Valley Drive West,
Suite 300
Thornhill, ON, L3T7V9
Tel: (877) 801-7082 or (603) 952-5000
Fax: (289)695-3299

Mexico
Enterasys Networks México, S.A. de C.V.
Insurgentes Sur 688 Piso 4
Col: del Valle México, D.F. C.P. 03100
Tel: (5255) 5010 1600
Fax: (5255) 5010 1601

Brazil
São Paulo e-Business Park (EBP)
Rua Werner Siemens, 111 - Prédio 20 Sala 14 - Lapa
05069-010 São Paulo-SP
Tel: +55.11-5508-4600
Fax: +55.11.5508-4607

Brazil
Rio de Janeiro
Av. Das Américas 3500 - Cond Le Monde Office
Ed. Honk Kong 1000 - Sala 516 - Barra da Tijuca
22640-102 Rio de Janeiro-RJ
Tel: +55.21-3431-3028
Fax: +55.21-2543-4815

Brazil
Brasília
SHS - Quadra 6 - Cj.A - Bloco E - Sala 814
Ed. Business Center Park Brasil XXI
Brasília - DF
cep: 70322-915
Tel: +55.61-3039-8500
Fax: +55.61-3039-8502