Press Releases
Enterasys Launches PartnerCare Program in Europe Driving New Industry Standard for Partner Programs
Includes Industry’s Most Aggressive Revenue Sharing Program
Jason King
Enterasys Networks
+1 603 952 5151
jaking@enterasys.com
Frankfurt, Germany — Feb 19, 2013
Enterasys Networks, a Siemens Enterprise Communications Company, introduced dramatic updates to PartnerCare for its European channel partners, highlighted by the industry’s most aggressive revenue sharing program. This makes it highly profitable for partners to work with Enterasys, while remaining focused on delivering the best solutions and services to their customers. As compared to other vendors with complex and hard to navigate programs, PartnerCare was designed with channel partners’ feedback and sets the new industry standard for collaboration and ease of doing business with the reseller community.
“The Enterasys PartnerCare Program has provided my company with a breadth of options that doesn’t compare to other vendors and these enhancements are setting the standard for channel partners. These recent changes to the program further showcase Enterasys' commitment to the channel,” said Wilhelm Langen, Co-Founder, Bell Computers.
One of the main benefits of the PartnerCare program is direct access to Enterasys solution experts for backline support. Enterasys provides the industry’s only completely in-sourced support organization (
GTAC), with technicians averaging over 13 years with the company. This support, along with easy to understand performance metrics and real-time reporting foster an environment of unparalleled collaboration with the reseller community.
The specific upgrades to the PartnerCare program include:
- Real-time Enterasys Partner Portal: Real-time partner visibility into Enterasys-related business and ability to track their progress via seven simple metrics.
- Expanded Service Discounts: Opportunity for partners to qualify for higher additional service discounts based upon their performance in achieving service revenue targets and delivering high quality service and customer satisfaction.
- Advanced Quoting Tools: Speed time to market with the Enterasys solution by utilizing enhanced quoting tools.
Executive Insight:
“Enterasys is passionately dedicated to enhancing the partner experience and it is in this spirit that we are proud to deliver what we believe to be the new industry standard in partner service programs. Our partners are the key to our success and we want to reward those who deliver an exceptional support experience. PartnerCare makes doing business with us simple—enabling our partners to focus on their customers and growing their business.”
- Vala Afshar, CMO & Chief Customer Officer, Enterasys Networks
“The Enterasys PartnerCare Program enables us to compete effectively and win in a way that wasn’t possible before. Furthermore, we can assure our service margins over a longer period—critical to the future of our business. Enterasys’ continued commitment to the channel is the reason our partnership has lasted over 14 years.”
- Steffen Ludwig, Director of Professional Services, DIDAS Business Services
"Being a PartnerCare partner has genuinely fueled our business growth and the recent program changes have demonstrated how Enterasys is committed to providing differentiation for their partners and our mutual customers alike."
- Mahmood Chaudhri, Managing Director, Datrix Limited
Additional information can be found by visiting
http://www.enterasys.com/partners/ or by sending your inquiry to
partnercare@enterasys.com.
Additional Resources
About Enterasys Networks and Siemens Enterprise Communications
Siemens Enterprise Communications is a leading global provider of unified communications (UC) solutions and network infrastructure for enterprises of all sizes. Leveraging 160 years of experience, we deliver innovation and quality to the world’s most successful companies, backed by a world-class services portfolio which includes international multi-vendor managed and outsourcing capabilities. Our OpenScape communications solutions provide a seamless and efficient collaboration experience – on any device – which amplifies collective effort and dramatically improves business performance. Together, our global team of UC experts and service professionals set the standards for a rich communications experience that empowers teams to deliver better results.Siemens Enterprise Communications is a joint venture of The Gores Group and Siemens AG, and includes Enterasys Networks, a provider of network infrastructure and security solutions, creating a complementary and complete enterprise communications solutions portfolio. For more information, please visit:
www.siemens-enterprise.com or
www.enterasys.com. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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