Privacy Policy

Enterasys Networks Online Privacy Policy

Enterasys recognizes and respects your right to privacy. We value you and your trust highly. We assure you that any and all information acquired through the use of this site will be used in accordance with the standards noted in the "Terms and Conditions" and "Privacy" statements. Please feel free to contact Enterasys' Legal Department with any questions pertaining to the following Privacy Policy.

What personal information we collect.

Enterasys collects personal information that you choose to provide voluntarily when using the Enterasys web site (hereafter "Web Site"). This information includes your email address, account information, and your account password. We may also ask for personal information when you contact us by email and by other various means. This will allow us to protect your confidentiality by verifying your identity and assist us in responding to your requests and customer needs.

Enterasys.com does not intentionally collect personal information about children under the age of 18. Furthermore, children are not eligible to use our services and we ask minors under the age of 18 not to submit any personal information to us.

Purchase information

When you create an account, we collect your name, your billing e-mail address, company name, your job title, phone number, address, and whether you are a commercial or governmental entity. We collect this information in order to create an account for you, ship your order, and better serve you as our customer.

Cookies and other computer information

When you visit any web sites directly owned and run by Enterasys Networks, you may be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online business experience.

You can choose to browse on Enterasys.com without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), and providing a more personalized business experience. To browse without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

We also collect certain technical information from your computer each time you request a page during a visit to Enterasys.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.

Contacting Enterasys

We may use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.

Other times we may collect personal information

From time to time, Enterasys may conduct surveys and contests via our Web Site, email, or other media. If you choose to participate, we may request your name, email address, mailing address, and other personal information. We will never sell or rent such information to any third parties.

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How we use your personal information.

Information we collect on Enterasys’ Web Site may be used to continually improve your experience in the following ways:

  • Deliver merchandise that you purchase online;
  • Register you as a customer of Enterasys;
  • Bill your account accordingly;
  • Confirm your orders;
  • Respond to your customer service inquiries or requests;
  • Communicate special offers and featured items to you, if you choose to receive such notices;
  • Find and stock the products you want;
  • Customize your shopping experience; and
  • Arrange your participation in seminars or other events advertised on our Web Site.

The use or processing any such information will for the most part be undertaken in the United States by Enterasys Networks, Inc., even where the information in question has been input by you in one of the sections of this Website dedicated to a particular country in which Enterasys operates. However there may also be instances where information is exchanged between Enterasys Networks, Inc. and one of its subsidiaries around the world. Where any such exchange occurs it will be undertaken in accordance with the principles and objectives set out in this Privacy Policy.

With whom we share your personal information.

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for the limited purposes of fulfilling customer orders; offering certain products and services in connection with our Web Site; communicating to customers; providing customer service; storing, sharing and retrieving photo images; and enhancing and improving your business experience.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law. We may share aggregated demographic and statistical information with our partners.

Changes to Enterasys’ Privacy Policy.

This Privacy Policy was posted on Enterasys.com on January 15, 2004. We reserve the right to change, modify or amend this policy at any time.

How to contact Enterasys

If you have any questions or concerns, please contact Enterasys at +1 (603) 337-1600, contact us , or write to us at:

Enterasys Networks, Inc.
50 Minuteman Rd.
Andover
MA 01810
USA

We will do our best to address any and all of your questions and comments.