Enhanced Support

For business environments with challenges that are more complex than usual, Enterasys will customize service programs to meet your unique needs.


In today’s highly competitive marketplace, sometimes you need more than the best technology backed by a strong maintenance plan. Enterasys enhanced services focus on three specific areas to enhance the value you receive: Pro-active, Continuous Improvement and Collaboration. Our enhanced support delivers pro-active service activity reporting, monthly or quarterly service reviews, dedicated support engineers and even on-site maintenance visits. Our objective is to identify and eliminate issues before they cause problems, determine how to prevent a recurrence, and collaborate with our customers to build long-term relationships that ultimately deliver a more effective and efficient support experience.

Follow Us: