Email an Expert

'S' is for Superior Service & Support

Enterasys Global Technical Assistance Center's. (GTAC) dedicated team of support engineering expert staff will provide advanced multi-layer switching, routing, and infrastructure security expertise for the S-series product family. Team leads from our other contact centers aroundthe globe are available to engage directly with our customers and partners to ensure world-class services and support delivery. Contact any one of our global technical support experts


A Direct Lifeline To The Right Engineering Skill, Experience And Knowledge – Right Now

Whether you are planning, implementing, managing, supping or optimizing your network, it is essential to have expert knowledge at your fingertips. At Enterasys, we have developed a technical support subject matter expert program called Email an Expert.

With Email an expert, we throw you a technical life line, staffed by experts dedicated to specific disciplines who are ready to help. This subject matter expert team is a feature of our Secure Networks™ Remote Services portfolio reserved for service contract customers and registered partners.

Every one of these categories is assigned an individual expert backed by a broad array of engineering and R&D talent at Enterasys.


Advanced Switching Infrastructure Security Applications
Chris George Chris George
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Craig Guilmette Craig Guilmette
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Fixed (Standalone and Stackable) Routing
Kyle Stegman Kyle Stegman
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Brendan O’Connor Brendan O’Connor
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Fixed (Standalone and Stackable) Switching
Jason Parker Jason Parker
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Andy Vaughan Andy Vaughan
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HiPath Wireless Access Points
Jason Noni Jason Noni
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Yury Ostrovsky Yury Ostrovsky
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HiPath Wireless Controllers
Doug Hyde Doug Hyde
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Raffi Hindoian Raffi Hindoian
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Intrusion Prevention System (IPS)
Keith Mullins Keith Mullins
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Jeff Dudley Jeff Dudley
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Modular (Chassis) Distribution/Core Routing
Larry Baker Larry Baker
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Mark McKitrick Mark McKitrick
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Modular (Chassis) Distribution/Core Switching
Daniel Coughlin Daniel Coughlin
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Mike Thomas Mike Thomas
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Network Access Control (NAC)
Mike Nikitas Mike Nikitas
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Scott Keene Scott Keene
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Network Management Suites (NMS)
Tom Currier Tom Currier
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Bob Maheu Bob Maheu
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Security Information & Event Management (SIEM)
Jim Horigan Jim Horigan
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Ernest Hynes Ernest Hynes
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WAN Branch-Remote Office Routing & Security
Alex Morrissey Alex Morrissey
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Raymond Jerome Raymond Jerome
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Languages
Brahim Eddib Arabic
Brahim Eddib
إسئل الخبير
Justice Kennedy French
Justice Kennedy
Contactez l'expert
Mehdi Benali Italian
Mehdi Benali
contatto con esperto
Adilson Gal Portuguese
Adilson Gal
Contacte o especialista
Roberto Almendros Spanish
Roberto Almendros
Contacte con un experto
Adilson Gal Spanish
Adilson Gal
Contacte con un experto

Legal Disclaimer: Email an Expert is a service reserved for service contract customers and registered partners.