Enterasys - Secure Networks

There is nothing more important than our customers.
Skip to content

Product Manual Feedback Form

Enterasys Networks' goal is to provide the best documentation in the industry. Please let us know if you find anything in our manuals that needs improvement, then email us with your specific question, problem or recommendation.

Please do not use this form for Technical Support questions.
Technical Support questions should be submitted via our Email Support form.

Contact Information
Your Name:
Email Address:
Company:
Phone:

Manual Comments

Please take a moment to help us to improve the quality of our documents with your suggestions:

I rate this manual's :

   Excellent Good Fair Poor
Accuracy (product works as manual says)  
Completeness (enough information)  
Clarity (easy to understand)  
Organization (structure of subject matter)  
Figures (useful)  
Examples (useful)    
Index (ability to find topic)  
Page Layout (easy to find information)  
Size (physical)  

Do you prefer to use a: Paper manual, Manual on CD, or PDF from the web   (Check all that apply)

If you prefer a pdf manual, would you rather get it from:   CD     Web site  

If you could get manuals on the web site or on a cd for free, but had to pay for paper manuals, would that deter you from buying the product? Yes   No

I would like to see more/less:

What I like best about the manuals (specify manual): 

What I like least about the manuals (specify manual):

Additional comments or suggestions on improving the manuals:
Do you have a specific question or problem?

Please enter the information below and press the submit button to send an email to the Technical Writing group.
Title of Manual:
Document Part Number*:
* Also known as order number, found on cover or notice page of manual.
Source of Manual: Web      CD      Paper     
Chapter/Section:       Page Number:   
Comments: