Return Material Authorization

Items followed by an asterisk (*) are required Language
Contact Information
Are you a Enterasys Partner ? *   
Company Name
(Enter full company name as it appears on your contract) 		 
 
First Name *   
Last Name *   
Email Address * 
CC Email Address  
Phone *   
Fax   
Country * 
Shipping Information
Attention To *   
Shipping Phone *   
Shipping Company *   
Shipping Street * 
 
Shipping City *   
Shipping State *   
Shipping Zip/Postal Code *   
Shipping Country *   

Product Replacement Information

Up to 5 Products can be added to this form
Product Entitlement * 
Contract Number * 
Product Platform * 
Part Number * 
Serial Number
Problem Description * 

Diagnosed by Enterasys * 
Product Failure Reason * 



An email acknowledgement will be sent to you when the GTAC processes your request. This acknowledgement will contain a case number, subject, and current case status.

For future correspondence regarding this technical support inquiry please reply using the Acknowledgement email or use the case number in the subject field that you receive in the Acknowledgement email. Please be sure to enclose your case number in parenthesis, example (0040000)

If your request is an emergency please contact us via phone.
Click Here for Contact Numbers